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Hourly Delivery

What is Hourly delivery?

This is a new service where we deliver your order within a one-hour time slot of your choice. The service costs £ 9.95 (including VAT) and is available 7 days a week for your convenience. Subject to availability, hourly time slots can be selected from the day you place your order.

Does my order qualify?

The vehicles we use for our Hourly service are smaller in size, so there are a few restrictions to bear in mind. To qualify for Hourly delivery, your order will need to:

• Weigh under 200kg
• Be no larger than one cubic metre

The delivery address must also be within 15 miles of a Wickes store offering this service.

How do I choose Hourly delivery?

When you check out your order, we’ll tell you if Hourly delivery is an option. You can then choose a convenient delivery time from the hourly slots available.

Standard Delivery

What is Standard delivery?

Our Standard delivery service is available for all products that aren’t classed as Big & Bulky or Supplier Delivered. It’s free for most orders over £75 and most of our standard products can be delivered the next working day, subject to availability.

When will you deliver?

This depends on when you place your order:

• If you order by 5pm Monday to Thursday, we’ll deliver the next day.
• If you order by 5pm on Friday, we’ll deliver the following Monday.
• If you order between 5pm on Friday and 5pm on Sunday, we’ll deliver the following Tuesday.

We normally deliver between 7am and 6pm. You can request a morning delivery (7am to 1pm) for an extra £5. If you need a more specific time slot, you can choose our Hourly Delivery service for eligible orders.

Can you deliver on Saturdays?

Yes, if you order by 5pm on Friday. Saturday deliveries cost an extra £5.

Where do you deliver to?

Our Standard delivery service covers most of the UK mainland (Great Britain) and the Isle of Wight. We don’t cover certain remote locations, any other offshore locations or Northern Ireland. Please note that some postcode areas aren’t eligible for next day or Saturday deliveries.

How much does Standard delivery cost?

This depends on the value of your order:

Orders up to £75

• Next day delivery: £7.95
• Next day AM delivery: £12.95
• Saturday delivery: £12.95

Orders over £75

• Next day delivery: FREE
• Next day AM delivery: £5
• Saturday delivery: £5

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Hourly Delivery

What is Hourly delivery?

This is a new service where we deliver your order within a one-hour time slot of your choice. The service costs £ 9.95 (including VAT) and is available 7 days a week for your convenience. Subject to availability, hourly time slots can be selected from the day you place your order.

Does my order qualify?

The vehicles we use for our Hourly service are smaller in size, so there are a few restrictions to bear in mind. To qualify for Hourly delivery, your order will need to:

• Weigh under 200kg
• Be no larger than one cubic metre

The delivery address must also be within 15 miles of a Wickes store offering this service.

How do I choose Hourly delivery?

When you check out your order, we’ll tell you if Hourly delivery is an option. You can then choose a convenient delivery time from the hourly slots available.

Big and Bulky delivery

What are Big & Bulky products?

Big & Bulky products are items such as sand, cement, timber and sheeting materials. We deliver Big & Bulky products 6 days a week. We may be able to deliver your order the next working day, depending on available space. However, some of the heavier products have a 7 working day lead time (see below).

The price of your Big & Bulky delivery will depend on your location and preferred delivery day – see below for details.

When will you deliver?

This depends on when you place your order. Items with a normal lead time will be delivered as follows:

• If you order by 5pm Monday to Thursday, we’ll try to deliver the next day.
• If you order by 5pm on Friday, we’ll try to deliver the following Monday.
• If you order between 5pm on Friday and 5pm on Sunday, we’ll try to deliver the following Tuesday.

We usually deliver between 7am and 8pm. As we can’t always offer next day delivery for Big & Bulky products, we’ll contact you by text or phone to confirm when your order will be delivered.

What about products with a 7 day lead time?

We’ll aim to deliver these products within 7 working days, between 7am and 8pm. We’ll let you know when your order will be delivered.

Can you deliver on Saturdays?

Yes, subject to availability. Saturday deliveries cost an extra £5 and you’ll need to order by 5pm on Friday for products with a normal lead time. For 7 day products, delivery will be made the Saturday after you place your order, so it may take more than 7 working days for it to arrive.

Where do you deliver to?

Our Big & Bulky delivery service covers most of the UK mainland (Great Britain). We don’t deliver to certain remote locations or anywhere offshore.

How much does Big & Bulky delivery cost?

Our costs for Big & Bulky deliveries, including 7 day lead time products, are as follows:

Distance from your nearest Wickes Store	Big & Bulky Mon - Fri Delivery	Big & Bulky Saturday Delivery
0 - 10 Miles	£30	£35
10 - 20 Miles	£35	£40
20 - 40 Miles	£45	£50
40 - 60 Miles	£85	£90
60+ MIles	£95	£100