Showing posts sorted by relevance for query called technical support. Sort by date Show all posts
Showing posts sorted by relevance for query called technical support. Sort by date Show all posts

Tuesday, April 25, 2017

Eero WiFi System Review | Digital Trends

Read article : Eero WiFi System Review | Digital Trends

One of the biggest recent movements in the networking industry is the introduction of mesh technology. This tech made its debut in 2016, promising a blanket of wireless connectivity that fills every inch of a home or office. These systems are typically sold in kits of two or more identical devices that can be spread out vertically and horizontally to create a connected web of coverage.

We’ve taken a close look at several solutions over the last several months, and now we have the Eero system in-house. This system hit the market in February of 2016, selling as a three-pack for $400, a two-pack for $300, and as a single unit for $200. That may seem rather expensive, but feature-packed, high-performance routers can cost up to $300 and broadcast from only a single point in the home or office.

Eero’s initial setup focuses on simplicity

The Eero kit we received was the three-pack shipped in a rectangular box. After opening the lid, the unit on the left sported a pull-off tab printed with the word “Start.” We lifted the unit out of the box to see a cardboard insert with instructions to download the Eero app from Google Play or Apple’s App Store. The unit’s power adapter was found sitting under this cardboard insert.

Once the app was installed on an Android device, we created a free account, positioned the first Eero unit next to the ISP’s modem, plugged the provided Ethernet cable into one of the two ports on the Eero, connected it to the modem, and fired it up. The app then proceeded to connect to the Eero unit through Bluetooth, which honestly caused us a few headaches later. However, with the initial unit, we didn’t have any problems creating the network name, password, and device location description.

The second unit is what caused the headaches. This was planted in the same location we used for other mesh network setups, but for some reason the Eero app said we were getting a poor connection to the first unit. To make matters worse, the app wouldn’t let us proceed with installing the second unit despite the connectivity issue, forcing us to relocate the unit. However, no matter where we planted the second unit, we received a poor connection message, even when it was seated next to the first Eero unit and modem.

Awesome customer support saved the day

After yanking out buckets of hair, we broke down and called technical support. A technician had us connect the second unit to the first unit via an Ethernet connection so that the two could communicate and verify they were connected. After that, we disconnected the second unit, placed it back into its original location in the next room, and balance returned to the Force. The third Eero unit gave us no problems whatsoever.

Eero is a good system for mainstream customers, but enthusiasts may want to look elsewhere.

So, what happened? The technician said it was a bad Bluetooth session. Based on his comments, this wasn’t the first case of bad Bluetooth connectivity, and drives home the point of relying solely on a Bluetooth connection to establish a network is not without problems. Customers should have access to a web-based interface via a wired connection just in case the setup process hits a roadblock. However, several of the mesh-based networking setups sold on the market seemingly ignore this type of user control.

When all was said and done, we had the first unit connected to the modem in the Dining Room, which is in the center of the house. We moved the second unit into Bedroom #3, and the third unit was placed in Bedroom #4. Thus, we created a straight line throughout the house instead of a C-shaped layout as we used for the Luma system.

While there is a lot of wireless activity in the Living Room, we wanted to make sure the blanket covered every aspect of the house, including Bedroom #4 that’s — one of two rooms converted from a garage. Since we don’t have a second floor, we wanted to create a large horizontal blanket.

Eero’s mobile app offers easy management

With everything set up, we headed back into the mobile app. The home screen shows the current internet speed, the active Eero units, and all the connected devices. Tap on an Eero icon and users will see details like broadcast strength (in bars), IP address, firmware version, model number, serial number, and more. Tap on a connected device icon to see its current activity, connection strength, which Eero it’s connected to, its IP address, MAC address, and so on. There’s a menu button on the home screen for accessing network settings.

As previously indicated, the Eero system isn’t exactly feature-rich when it comes to network customization. There’s no web-based interface here to dig into the gritty details, but rather a simple app for switching on/off a guest network, adding additional Eero units, getting help, and adjusting basic network settings. The app can be used to establish profiles, which can be used as makeshift parental controls.

For instance, parents can create a profile assigning a child to a specific connected device. The profile is locked to the device’s MAC address so that Eero can associate the child with the device no matter what IP address it uses. Thus, the parent can pause the child’s internet access or set a scheduled pause, blocking access at night, or during homework time.

As for the actual customizable network settings, these are rather slim. Users can use a custom DNS rather than the ones provided by the router, customize the DHCP server, assign a static IP address to a device, create port forwarding rules, and switch on/off Universal Plug and Play. Users have no control over switching channels, establishing channel widths, and so on.

And that’s a shame, as users should have complete control over their network. But this isn’t the first mesh-based network we’ve seen with semi-closed settings. The whole point of systems like Eero and Luma is that customers plug-and-go without having to think about the ideal channel for 2.4GHz or which security protocol to use. For the novice user, the “advanced” settings may be more than they can chew, but experienced network tweakers will find very little meat to nibble.

Eero WiFi System Compared To

Eero’s simplicity extends out to its appearance

Each Eero device is identical, sporting two gigabit Ethernet ports, a USB 2.0 port, and a power connector. They measure just 4.75 (W) x 4.75 (D) x 1.34 (H) inches, making them capable of fitting in just about anywhere in the home or office. The upper casing is a shiny white with rounded edges, while the bottom half and built-in curved “feet” feel somewhat rubbery. The USB 2.0 port, according to tech support, can’t be used at the time of this publication, but will eventually serve a purpose in the future.

The whole point of systems like Eero is that customers plug-and-go without having to think about channels or security.

Inside the Eero you’ll find a dual-core processor clocked at 1.0GHz, 512MB of system memory, and 4GB of internal storage used solely by the operating system. They also each have a Bluetooth Smart Ready component, and two internal incoming and outgoing antennas providing 2.4GHz and 5GHz bands. Each unit is capable of up to 300 megabits per second on the 2.4GHz band and up to 867Mbps on the 5GHz band.

Based on the company’s FAQ, Eero seems to believe that coverage is more important than offering the fastest wireless speeds, and that makes sense. Until the mass population has a gigabit connection to the internet, crazy fast wireless speeds are unnecessary. As Eero points out, streaming Ultra HD content to a single device requires a connection at 25Mbps.

Note that the connection issues we had with setting up the second unit had nothing to do with its ability to broadcast a network signal. Instead, the problem was with the unit trying to register itself to the account through the smartphone’s Bluetooth connection.

There’s a few other things we need to point out before we get into performance numbers. Eero supports a very basic Quality of Service capability, which may be expanded in the future to provide configurations that match specific needs for gaming, video streaming, and so on. The system does not support Point-to-Point Protocol over Ethernet (PPPoE), which is used for DSL connections. The system currently isn’t supported outside the United States either, as Eero is certified to only work on 120V power outlets.

So how does the Eero network perform?

We used four devices to check their connection speeds: one smartphone, two tablets, and a notebook. Here is what we found:

Samsung Galaxy
S7 Edge
Samsung Galaxy Tab EMicrosoft Surface 3Lenovo Ideapad Laptop
Internal
Lenovo Ideapad Laptop
External
Eero Max 5GHz Speed:867Mbps867Mbps867Mbps867Mbps867Mbps
Device Max 5GHz Speed:867Mbps450Mbps867MbpsNot
Measured
433Mbps
5GHz Tested Speeds:650Mbps150Mbps790MbpsNot
Measured
433Mbps
Eero Max 2.4GHz speed:300Mbps300Mbps300Mbps300Mbps300Mbps
Device Max 2.4GHz Speed:400Mbps300Mbps400Mbps150Mbps150Mbps
2.4 GHz Speeds:Not
Measured
150MbpsNot
Measured
72.2MbpsNot
Measured

The tested speeds are based on numbers provided by Android and Windows 10. As shown above, the Samsung Galaxy S7 Edge smartphone doesn’t hit the theoretical 867Mbps Wireless AC speed, but it didn’t reach that ceiling on similar mesh-based network setups either. Meanwhile, the Samsung Galaxy Tab E tablet is bottlenecked by having only two internal antennas (1x output, 1x input). If anything, the device with the best performance was Microsoft’s Surface 3 tablet.

As for the Lenovo laptop, the 72.2Mbps speed on the 2.4Ghz band isn’t anything new. That’s because the internal Wireless N component has one antenna for output and one for input, so the width of the wireless connection is important. Eero is likely broadcasting a footpath-sized narrow connection, and we know the laptop doubles to 150Mbps when it’s connected to a wide, freeway-like connection (we saw this with Netgear’s Orbi system). The external, dual-band Wireless N adapter we connected to the Lenovo in our test was Trendnet’s AC600 Mini Wireless USB Adapter that’s capable of up to 433Mbps on 5GHz, and up to 150Mbps on 2.4GHz.

Of course, the Lenovo laptop originally hit the market in 2013. It’s not that old, but in terms of how fast technology advances, it’s way out of date. But not every customer will have a sparkly new laptop connecting to a sparkly new mesh-based wireless network. The bottleneck suffered by the Lenovo laptop is a good example of why customers need access to the roots of the network to squeeze every drop of speed out of their wireless connection.

Mesh-based networks tend to limit customization

Unfortunately, the trend to lock down most of the settings in mesh-based networking setups appears to be a common factor save for Netgear’s Orbi system. Thus, systems like Eero and Luma may not be ideal for gamers who need full control over where data packets travel across their network. And without a real QoS service to dictate what device has priority over others, even mainstream customers may experience issues streaming content on multiple devices.

Now here are the speeds and signal strengths picked up by the Samsung Galaxy S7 Edge smartphone at various locations throughout the house:

LocationSpeedStrengthSignal
Dining Room650Mbps100 percent-34 dBm
Living Room351Mbps62 percent-73 dBm
Front Porch585Mbps91 percent-57 dBm
Bathroom Shower468Mbps100 percent-46 dBm
Laundry Room585Mbps82 percent-63 dBm

The dining room is ground zero, as that’s where the first unit is connected to the modem. However, the living room took the biggest performance hit because of two walls that blocked the connection. The front door is made of glass, thus the connection to the front porch stemmed from the living room unit and the unit in bedroom #3. The laundry room had a good connection due to a somewhat direct line of sight to the unit in bedroom #4.

Eero isn’t feature-rich when it comes to customizing.

As a reference, we saw different numbers with Netgear’s two-unit Orbi setup. Using the same Android device to test the connection speeds and strengths, we saw 780Mbps in the dining room, 650Mbps in the living room, 97Mbps on the front porch, and 260Mbps standing in the bathroom shower. That said, the numbers may have everything to do with the positioning of the satellite systems, as the Orbi satellite was previously placed in the living room whereas we chose to move the second Eero unit out of the living room and into bedroom #3.

For better coverage, we presume that an additional Eero unit placed in the far corner of the living room might provide connectivity in that area, and perhaps even an additional unit located in the far corner of bedroom #1 as well. The drawback to purchasing additional units is that they cost a hefty $200 each, which isn’t cheap.

Our Take

Eero appears to be a great system for customers who want a plug-and-go solution. There’s no back-end web-based interface or detailed settings to deal with, just a mobile app to manage some of the generalized details. However, PC gamers and enthusiasts who want to control every aspect of their network may want to look elsewhere, such as Netgear’s Orbi system, which provides better detailed manageability.

Is there a better alternative?

Honestly, we’ve tested quite a few of the new mesh-based setups and they appear to be similar in nature save for the Netgear Orbi system. We liked the Orbi specifically due to its robust customization capabilities. However, our current top pick in this arena is the Securifi Almond 3 router, which can be used as a mesh networking device even though it doesn’t ship as a kit. The Almond 3 also as a nifty built-in touchscreen and solid smart home support.

How long will it last?

Mesh-based networking appears to be here to stay. It may eventually replace the router due to the coverage capabilities of multiple units creating a web of connectivity as a single access point. It’s also better than adding a wireless extender to a network for filling dead spots because the signal has already degraded to a point when it’s picked up by the extender. Mesh networking promises full coverage no matter where users move throughout the home or office.

Should you buy it?

Only if budget is not a factor. The Eero three-pack kit is rather costly, and extending its coverage means shelling out $200 per additional unit. That’s a huge investment given that the mass availability of faster Wireless AD devices and networks will be in full swing by the end of 2017. Still, for now, the Eero is a good system for mainstream customers.

Thursday, March 30, 2017

The Bathroom as a Health and Beauty Spa

Read article : The Bathroom as a Health and Beauty Spa

Italians are very health conscious. They also attach great importance to their appearance and go to great efforts to improve on what nature has given them.

italian designed sink Italian bathroom. Ph. pixabay CC

In the early post-war period, neither financial nor technical resources were sufficient to allow home improvement to extend to the bathroom areas. The small amounts of "extra" wealth that were available were devoted to the areas of the home that were most in view to the outside world, in particular the living room and the dining room. Also a relatively high proportion of the family income was devoted to clothing as one's personal appearance outside of the home was of utmost importance to establish one's position in society.

Needless to say, the situation is now completely changed. The growth of Italian wealth, the society's pursuit of beauty and art, the availability of advanced technical solutions and infrastructure, and the individuality of Italians is nowhere better illustrated than in the extraordinary lengths to which home decorators go in designing and equipping bathrooms. Bathrooms that were long neglected are now seen as very important parts of the home devoted to the health and well-being of the occupants. And in achieving health and well-being, style is of utmost importance to Italians.

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Modern Bathroom Designs in 2010.

The quest for style covers all aspects of bathroom design, from the wall and floor tiles, to the doors and knobs, to the sanitary appliances and the lighting. The world of ceramic tiles is vast, and information about the use of this material for decorating bathrooms and kitchens will be discussed under a separate section. In the current section, information will be provided only regarding the latest trends in sanitary appliances designed to make Italian bathrooms similar to health and beauty spas.

Until a few years ago, the utmost in bathroom wellbeing was seen to be the installation of double washbasins and Jacuzzi-type bathtubs. Nowadays, homes normally have one bathroom with a tub, but the other bathrooms are generally equipped with showers. As regards tubs, the latest design has been devoted to developing solutions that are "anatomic", while the showers are designed to attain the ultimate in personal hygiene and wellbeing. Thus, for example, the company Titan promotes a full immersion tub designed to ensure maximum comfort.

"Titan, faithful to its promise of fitting out completely the bathroom entirely with the Genesi design project, presents at Cersaie 2002 the evolution of the Genesi line. A project initially started with the creation of a multi-wellbeing whirlpool bathtub designed by Takahide Sano, expands the line with a series of accessories and products devised to follow the philosophy of a refined layout and characterised by exclusive aesthetic harmony. The same care taken over the bath tub has been lavished on the attention to detail, accessories and complements of the line designed by Takahide Sano.

The bath tub is enhanced by a set of taps on the side of the tub complete with mechanical mixer, flow nozzle and extractable shower head with automatic flexible hose rewinding, made in steel and with accessories inspired by Japanese minimalism such as the head rest and the folding seat. These are both made in curved natural beech wood which, with their refined and functional design, allow anyone to take advantage of the benefits afforded by the whirlpool bathtub. The new Genesi shower tray, coordinated with the Ramses R-S5 shower enclosure thanks to its clean cut lines and the high quality finishes highlighted by the lightness of the design, maintains the same coating characteristics as those of the tub.

Bleached oak or natural mahogany are the natural materials for the front inspection panels and for the non-slip centre footboard, while white or "night" satinised methacrylate is used for the shower base. The presence of the new bidet and sink taps equipped with a single-control mechanical mixer and a flow nozzle with jet diffuser and waste pipe control lever, made entirely in steel, are further proof of the will of Titan to complete the Genesi project, creating a bathroom in which all the elements echo the stylistic elegance of the collection. New products for a collection in continual evolution, where the idea of beauty is combined with that of functionality to create a new contemporary bathroom concept dedicated to well being. Titan continues along its course eliciting increasingly new sensations, for high quality products, studied right down to the smallest details that guarantee multi- wellbeing in one's own home.

They also sell a shower box that can be operated as a Turkish bath.

Moreover, the company guarantees that bathroom design can be personalized with for example stones, marble, mosaic or wood to create a unique atmosphere. The company Cesana promotes its shower boxes as possibly the best, while PDP has created walk in showers with right-hand and left-hand entrances of the series Elite.

"A wellspring continuously gushing forth new ideas. For thirty years, Cesana has always dedicated itself to finding new, up to date solutions for a bathroom area that has become increasingly important. This dedication to research and development has generated over 10,000 variations on the 'shower enclosure' theme so far. This has made the ltalian Company an established point of reference in the sector both in ltaly and abroad, especially in Europe. Because, beyond its capacity for innovation, Cesana's reliability stems from its unswerving attention to quality and workmanship, combining advanced technology and traditional craftsmanship. First-class materials The glass used for Cesana's shower enclosures is tempered using the most advanced equipment.

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Contemporary bathroom design.

Ultra-resistant to shocks and pressure, it satisfies both Uni and international norms, providing the security that is indispensable in the bathroom area. The aluminum used for the support frames is also of the best quality, carefully finished in epoxy powders, corrosion tested for 3,000 hours in saline mist. Design elegance Cesana's heart and soul is, without a doubt, its Research & Development Division, based on Cesana values: elegance of shape, practical functioning and innovation. Talking about innovation, the revolutionary System Logic, protected by international patents, is a Cesana product.

System Logic sets conventional expectations on end, with the water jetting upwards from the pavement and the shower system column containing the temperature and intensity controls located outside the enclosure. An oasis of well-being and functionality Welcoming both because of its attractive design and its practical, comfortable organization: Cesana's shower enclosures are in complete agreement with today's tendency to view this area as an oasis of intimate well-being, a private island where one can recover one's equilibrium."

Personalized solutions are the hallmark even of the large popular manufacturer of sanitary appliances such as Ideal Standard (see image below ) (www.idealstandard.it).

Aqualia

Suffice it to say that the company's sales line is "A thousand bathrooms, and in addition yours", and here too attention is given to design and practicality as in the case of the Cantica line where the appliances are free of floor stands that only collect dust and are difficult to keep clean. Innovative design is also characteristic of the line of ceramic sanitary appliances called "Qube e Rond" of the company Axa (www.axaonline.it).

In recognition of the increasing age of the Italian population (the country has one of the lowest birth rates in the world), attention is being given to the health needs and wellbeing of the older generations also in the design of bathroom equipment. Thus, for example, the company Busco (www.busco.it) has created the Auxilia easy access tub, for therapeutic showers, hydro-massage and hydrotherapy of the possibly less agile generations.

An important feature of Italian decoration of bathrooms is the use of ceramic floor and wall tiling. Resistant to years of use, easy to care for and to clean, available in a wide range of colors and designs, ceramic tile is the preferred decorating material used for bathrooms in Italy. Marble is also used, but the costs are somewhat higher. There are enormous numbers of producers of ceramic tiles for bathrooms. These extend from the designer tiles by such well-known names as Laura Biagiotti, Valentino, and Versace to little known small manufacturers providing quality materials. The tiles are available in all possible colors and sizes. It is even possible to decorate a bathroom with tiles that look like mosaics.

Thursday, May 25, 2017

1 x BOSTON L-Shaped Right Handed Shower Bath - No Tap Hole - Pln Encap - Colour: White

Read article : 1 x BOSTON L-Shaped Right Handed Shower Bath - No Tap Hole - Pln Encap - Colour: White

Sale Dates: Thursday 17th August 2017 & Friday 18th August 2017

Item locations may differ, please check individual listings for location.

Collections: Altrincham WA14
Tuesday 22nd to Friday 25th August 2017* Subject to receipt of payment - (contact our Altrincham office on 0161-941-5043 to book in prior to collection).

Bolton BL1
Friday 25th August 2017* Subject to receipt of payment - (contact our Altrincham office on 0161-941-5043 to book in prior to collection).

Knutsford WA16

2nd September to 7th September 2017 by appointment.

Please note for this sale only all lots are subject to a 17.5% Buyer’s Premium. All lots (where applicable) are subject to VAT at 20%. 

Please note that all items are to be collected within 7 days from the end of the auction otherwise storage charges will apply. In2Corporate Ltd may store the inventory until collected, and the Buyer shall be liable for all related costs and expenses (including, without limitation, storage and insurance).

IMAGES & INFORMATION:

Please click on individual lots for additional pictures and information. Stock images are for

Purchasers must ensure payment is received in full, with cleared funds, prior to collection and in any event if paying by card or direct to the bank. Cash payments can be taken on the day. Payments can be made direct to In2Corporate Ltd’s accounts – Lloyds Bank – Account Number 72600960 Sort Code 30-95-42

Goods must be collected at the appointment time given from Unit Q Lyons Industrial Estate, Atlantic Street, Manchester WA14 5DH unless the lot is listed under another location. Please remember to contact our office 0161 941 5043 to book in your collection date and time.

All new buyers must register with the auctioneers before bidding and the auctioneers reserve the right to REFUSE a sale to a prospective purchaser who has not registered before bidding. A deposit of £100 will be required on approval for bidding (£103.00 for credit cards). Please note that the £100 deposit is either refunded if you are not successful with your bidding.

Credit Card payments are subject to a 3% surcharge. There is no charge for Debit cards when used to pay for purchases. However, please note that first time buyers to In2Corporate chosing to pay through either Debit or Credit Cards who have not bought with In2Corporate prior to this sale will be required to pay a further additional 3% (6% total) surcharge. 

Payments made by BACS is however not liable for any surcharge.

All bidders are required to register in order to bid.

Please remember that by clicking to bid on the internet or indicating a bid in the room that these actions are a legal commitment to buy and when the hammer goes down you have purchased the goods at that price in the condition they stand in, if you are unable to establish the condition or value of the goods to your satisfaction then please do not bid, any goods purchased do not carry any warranty or guarantee, goods are sold as seen and the Sale of goods act does not apply to this sale. 

Please see our terms and conditions.

Staggered end times may sometimes apply, please check times on Bidspotter for clarification.

Access for bidding can be obtained through our website www.in2corporate.com, follow the link for Current Sales or directly on www.bidspotter.co.uk.

In the event of a bid being received within 10 minutes of the schedule closing time, the bidding period on that specific lot will automatically extend by a further 10 minutes and a further 10 minutes for any bid received thereafter.

Maximum Bids: If more than one maximum bid is placed of the same amount, the maximum bid placed first will be considered the highest and a further bid will need to be placed to take the lead. Bidders are notified by an automated message which appears on their screen.

Bidders are reminded to make sure they ‘REFRESH’ their screens to ensure they are aware of current bids.

At the close of the timed Online Auction Sale final Bid (offer) figures will be submitted to the Seller for its approval and any Bid (offer) shall be subject to approval and acceptance by the Company and/or the Seller. No Bid (offer) may be withdrawn and the Company/Seller does not bind himself to accept the highest Bid (offer) or any other Bid (offer) placed in the course of the Online Auction Sale.

The Seller may refuse at his sole discretion to accept any offer and shall not be obliged to accept any offer nor the highest offer or offers tendered. The Seller reserves the right to accept the whole or such part of any offer or offers as he may think fit.

IMPORTANT: Your highest bid will be treated as a valid bid even if the reserve is not met. The Seller reserves the right to accept the whole or such part of any offer or offers as he may think fit. Remember when placing a bid you are bidding to buy!

For further terms and conditions, please visit:

http://www.in2corporate.com/terms-and-conditions/

For technical questions relating to online bidding sign in to Bidspotter and then under “My Bidspotter” click on Support.

 

Buyers Agreement

Welcome to In2Corporate Ltd, below are our Terms and Condition. Please take the time to read them carefully. This is a legally binding contract. Please review it carefully.

Below are the terms and conditions for buying in our sales. Please read these terms and conditions carefully before bidding on any inventory as it is a legally binding agreement. The Buyer agrees to be bound by these terms and conditions, subject to any amendments contained in the Special Conditions. In the event of any conflict between these terms and conditions and the Special Conditions, the Special Conditions shall prevail. No offers or Bids made by the Buyer shall alter or qualify these terms and conditions unless In2Corporate Ltd specifically confirms this by email.

In2Corporate Ltd does not in any way warrant the fitness of the Items sold via the timed online auction, tender auction, live auction, or a fixed price sale for the particular purpose for which the Buyer intends to use them. Furthermore, In2Corporate Ltd hereby specifically DISCLAIMS any express or implied warranty or merchantability of any Items via the timed online auction, tender auction, live auction, or a fixed price sale.

All goods displayed on this website are sold as seen and unless clearly stated otherwise on the individual lot and are sold without warranty. Where it may state dependent on the seller, bidders may have the opportunity to inspect goods prior to bidding and bidding on lots without recourse to condition or completeness, it is the responsibility of the bidder to satisfy themselves as to the condition and completeness of goods prior to bidding and to bid accordingly.

1. in this Agreement. The following words shall have the following meanings:

1.1 “Bid” means an offer made by a prospective Buyer to buy an Item via the timed online auction, tender auction, live auction, or a fixed price sale.

1.2 “Buyer” “your and you” means the buyer of an Item via the timed online auction, tender auction, live auction, or a fixed price sale.

1.3 “Commission” means the commission payable by the Buyer to In2Corporate Ltd in respect of the Buyer being declared the successful bidder of a lot by the auctioneer.

1.4 “In2Corporate Ltd”, “we” or “us” means In2Corporate Ltd

1.5 “Item” means the item(s) of property placed by a Seller for timed online auction, tender auction, live auction, or a fixed price sale.

1.6 “Timed online auction, tender auction, live auction, or a fixed price sale” means an In2Corporate Ltd auction as defined in the terms and conditions..

1.7 “Password” means the password allocated to the Buyer at the time of registration for an online sale.

1.8 “Registration” means the registration of a Buyer for a timed online auction, tender auction, live auction, or a fixed price sale. Registration binds the buyer to In2Corporate Ltd terms and conditions of sale.

1.9 “Reserve” means the reserve price as stipulated by the Seller.

1.10 “No Reserve” means that the seller will allow the market to decide the end price commencing with a low start price agreed prior by the seller and In2Corporate Ltd on the Receipt Form in accordance with this Agreement.

1.11 “Summary” means the Summary of Commission and Charges of In2Corporate Ltd.

1.12 “Terms and Conditions” means the In2Corporate Ltd timed online auction, tender auction, live auction, or a fixed price sale terms of sale.

1.13 “Website” means the website in this case Bidspotter.co.uk

2. Agreement

2.1 The Buyer agrees that by participating in any timed online auction, tender auction, live auction, or a fixed price sale. The Buyer will abide by this Agreement.

2.2 The Summary and the Terms and Conditions will also form part of this Agreement. By participating in any timed online auction, tender auction, live auction, or a fixed price sale, you will agree to abide by the terms of the Summary and the Terms and Conditions.

3. Registration

3.1 Registration is required to bid in any timed online auction, tender auction, live auction, or a fixed price sale. Registration is free and does not obligate you to purchase anything. Registration requires you to provide In2Corporate Ltd with certain true, complete and accurate information about yourself. If you wish to participate in any timed online auction, tender auction, live auction or a fixed price sale or make a Bid, you will be required to provide details of a credit, debit or charge card and must certify that you are fully entitled to use the credit, debit or charge card at the time you provide such details. Each time that you Bid in the timed online auction, tender auction, live auction, or a fixed price sale you may be required to confirm your right to use the card, and also that such a card has sufficient funds to cover all charges to be incurred on it.

3.2 Any Username & Password issued to you is strictly private and confidential and may only be used for the purposes for which it is provided. The Username must be quoted by you in all correspondence relating to any online sale or in any Bid. You shall be responsible for all acts carried out or resulting from any use of your Username & Password by another party, whether authorised by you or otherwise. We reserve the right to withdraw any Username & Password which we consider to have been misused or where we believe there has been a security breech.

 

 

4. Suspension or Termination of Registration

4.1 In2Corporate Ltd reserves the right to suspend or terminate the Buyers Registration and/or Username & Password and the right to use the website and/or participate in any timed online auction, tender auction, live auction, or a fixed price sale at In2Corporate Ltd sole and unfettered discretion. No Buyer who’s Registration has been suspended or terminated may re-register without In2Corporate Ltd prior consent in writing.

5. Buying an Item

5.1 Bidding for an Item is an irrevocable offer to buy the Item at the Bid price. The winning bidder is the one who places the highest Bid that meets or exceeds where applicable any reserve set by the Seller by the deadline stipulated in respect of the timed online auction, tender auction, live auction, or a fixed price sale. If the Buyer is the highest bidder the Buyer is obligated to complete the transaction if the Bid is accepted. You authorise In2Corporate Ltd to debit your credit, debit or charge card for the relevant amounts (including any applicable, VAT, sales tax, shipping, etc.) in such circumstances.

5.2 If applicable any identical Bids are accepted, the first Bid received will take precedence. In2Corporate Ltd shall not be responsible for any Bid not arriving or being delayed for any reason. In2Corporate Ltd determination of the winning bidder will be conclusive. All unsuccessful Bids for any item will lapse after the close of any timed online auction, tender auction, live auction, or a fixed price sale of an Item.

5.3 Online Tender Sales will specify a closing date and time (“the Closing Time”) by which Bids should be made. Please note that In2Corporate Ltd reserve the right at all times to:

5.4 consider or accept Bids on behalf of the Seller prior to the specified Closing Time; and

5.5 alter, shorten or extend any Closing Time, and inform any potential Bidders that we are considering a Bid or Bids in respect of the inventory, up until a new closing time; and In2Corporate Ltd  shall endeavour to inform all potential Bidders in the event that a Closing Time is being changed.

5.6 No Contract shall be formed in respect of a Tender Sale until In2Corporate Ltd confirm acceptance of your Bid to the buyer by email in order to issue the relevant invoice.

5.7 In2Corporate Ltd reserve the right to accept commissioned bids to purchase inventory on behalf of Bidders, providing such commissioned Bids are given in the appropriate written or by email with a deposit bond in place, and are accepted by In2Corporate Ltd.

6. Description of Items

The Buyer is required to carefully read the entire listings for information about the Item, including the description section and any other information provided by the Seller. The Buyer must not rely solely on the title of the Item for a complete description of the Item. Condition Reports are available on request on most items. Descriptions are educated opinions based on the information available, provided by the Seller at the time of cataloguing. The buyer must make his/her own independent determination regarding the condition of the Item. The Buyer must be certain that he/she understands any shipping and payment terms set by the Seller.

If you are providing your own logistic arrangements any dispute must be filed immediately upon collection, if your shipping is being handled through In2Corporate Ltd you must advise our office within 24 hours following delivery of merchandise and a dispute form must be submitted. We will investigate the matter and come to a resolution within 10 business days. All parties must abide by the dispute resolution provided by In2Corporate Ltd

In2Corporate Ltd offers an efficient dispute process, providing final say in resolution for any dispute filed in the event of sellers misrepresentation in the description of a lot they are selling, this listing will be used in evidence as per our terms and conditions. Buyers and sellers have agreed to use this dispute resolution process and buyers should not use credit card charge backs as an alternative way to resolve a dispute. Any buyer who attempts to rescind a credit card transaction (i.e. charge backs) without our express written consent will be IMMEDIATELY banned from In2Corporate Ltd.

7. Cancelling or Retracting a Bid

7.1 A Bid is an irrevocable promise to purchase the Item available in the listing.

7.2 Bids may not be retracted except under certain situations such as manifest typographical errors (which shall be subject to In2Corporate Ltd sole determination, please see our reference to dispute resolution) or a material change to the auction listing (which shall be subject to In2Corporate Ltd sole determination).

7.3 A material change to the live/online sale would include a significant modification or amendment to the terms of the sale, shipping method, the title/description or identity the Item being altered, or material change in the photograph (if used) for the Item. However In2Corporate Ltd does, at times, publish Sale Room Announcements in live sales (which are also noted by the Auctioneer). These take precedence over certain lot descriptions and terms in the sale catalogue. All Buyers should review any Sale Room Announcements prior to bidding on a lot.

7.4 You must contact In2Corporate Ltd to request that your Bid be cancelled. To cancel a bid In2Corporate Ltd must receive a written request from the Buyer and a written acceptance from the Seller of the Item. Only when In2Corporate Ltd receives the written acceptance from the Seller in any timescale requested by In2Corporate Ltd, will your Bid be cancelled.

8. When the Winning Bidder Does Not Buy

8.1 If the winning Bidder does not buy or complete a successful live/online auction within 7 days, In2Corporate Ltd retain the right to contact the second highest bidder or any other bidder to offer the Item at the highest bid offered by that Bidder. If the Buyer is contacted in this way, the Seller shall allow a reasonable time for the Buyer to respond.

8.2 In the event that a buyer is successful in winning an item in the auction, or submits an accepted tender or buy it now offer and fails to pay for the item, In2Corporate Ltd reserves the right to levy a charge of £100 or the value of the winning bid, whichever is the lesser. This is to ensure that all bidders are genuine and reflects the cost of re-running the item for another auction.

 

 

9. Capacity to Contract

9.1 The Buyer must be legally able to enter into contracts for the Item that is Bid for. Generally this means you must be at least 18 years old if you are an individual. The Bidder must have the intention and ability to perform under the terms of any submitted Bids and under any purchase contracts that result from acceptance of such Bids by In2Corporate Ltd.

10. Reserves and Estimated Prices (where applicable)

10.1 All Items will be offered for sale at any timed online auction, live auction, and sale of an Item, subject to either the Sellers confidential Reserve, unless the Seller chooses to sell the items without reserve. The Reserve is the minimum price which the Seller will accept for the Item, and below which the Item will not be usually be sold. IMPORTANT: Your highest bid will be treated as a valid bid even if the reserve is not met. The Seller reserves the right to accept the whole or such part of any offer or offers as he may think fit. Remember when placing a bid you are bidding to buy! Each item, when published by us, may state an estimated price, being the price range reflecting our opinion of the amount the Item may be expected to bring at auction, based upon such factors as its condition, provenance, quality, rarity and prices paid at auction for comparable items. The estimated prices will not include the Commission, VAT (if applicable), Shipping and Insurance Charges, and Sales Taxes (if any), and may be revised prior to any timed online auction, tender auction, live auction, or a fixed price sale of an Item. with or without prior notice.

10.2 Bid manipulation and fraudulent bidding are prohibited.

10.3 Collusion between Bidders, or any form of price manipulation or bid rigging, obtaining more than one Registration, or other associations or aliases to artificially manipulate the bidding on an Item is strictly prohibited. You will not directly or indirectly attempt to manipulate the market.

10.4 The auctioneer reserves the right for the seller or their agent to bid on lots up to the sellers reserve price. The reserve price is held privately and may not be published on the auction lot.

10.5 Making Bids under a false name or with a stolen or invalid credit card is prohibited. We may in our sole discretion (I) refuse or remove bids which In2Corporate Ltd believes are fraudulent; or (ii) cancel Bids which In2Corporate Ltd believes are not made in good faith or made in violation of applicable law. If you are in breach of the Terms and Conditions against such improper bidding, we shall continue to be entitled to payment of our Commission as if the purchase of the Item had been properly completed for the amount which was Bid.

11. Delivery and Completion of Sale

11.1 Buyer agrees to bear the cost of transporting and international shipping as well as any importation. VAT sales, or use taxes that are due at the time of the transaction. The buyer can also request a shipping quote from In2Corporate Ltd

11.2 Any right to return the item(s) following delivery must be made in accordance with the Terms and Conditions.

12. Commission

The Commission which shall be an amount payable to In2Corporate Ltd in addition to the Bid Price shall be charged by In2Corporate Ltd in accordance with the terms and conditions.

13. Withdrawal

13.1 Withdrawal of Item or Cancellation of any timed online auction, tender auction or live auction,

13.2 We reserve the right to withdraw any Item from any timed online auction, tender auction, live auction, or a fixed price sale of an Item.

14. Credit Card Details

14.1 Any credit, debit or charge card details supplied by the Buyer may be used by us without further notification to obtain payment of all sums which become due from you under the terms of this Agreement.

 

15. Limitation of Liability

15.1 In2Corporate Ltd accepts no liability for any indirect, consequential or economic losses or any loss of profit. We shall not be liable for any failure of the Internet, whether in respect of end-to-end connectivity or any failure by any email to reach its destination within the expected time or at all. We shall not be responsible for any failure to fulfil our obligations due to any matter which is beyond our control, including technical malfunctions.

15.2 The maximum amount of In2Corporate Ltd liability to the Buyer for breach of our obligations, for negligence or otherwise (to the fullest extent that it is possible to limit such liability at law), shall be the successful Bid price of an Item provided that the transaction has completed. If there has been no completion, In2Corporate Ltd accepts no liability to you, to the fullest extent permissible by law.

15.3 In2Corporate Ltd accepts no liability for loss, damage, theft or unauthenticated items presented through us as authentic which may possibly if ever slip through the net. Items proven unauthentic will be returned with a fixed In2Corporate Ltd penalty of £10,000 for misrepresentation and reputation compensation to cover our company policies and standards.

16. LIABILITY

16.1 Nothing in these terms and conditions shall limit in any way In2Corporate Ltd liability:

16.2 For death or personal injury caused by our negligence;

16.3 Under the Consumer Protection Act 1987 or the Sale of Goods Act 1979;

16.4 For fraud or fraudulent misrepresentation; or

16.5 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

16.6 In2Corporate Ltd are not responsible for indirect losses which happen as a side effect of the main loss or damage, including but not limited to:

16.7 loss of income or revenue;

16.8 loss of business;

16.9 loss of profits or contracts;

16.10 loss of anticipated savings;

16.11 loss of data; or

16.12 waste of management or office time however arising, provided that this clause 18.4 shall not prevent claims for loss of or damage to the Buyer’s tangible property that fall within the terms of clause

16.13 Or any other claims for direct financial loss that are not excluded by any of the above categories inclusive of this clause.

16.14 The Buyer hereby indemnify In2Corporate Ltd  and the Seller, our employees and agents against any and all losses, damages or expenses suffered as result of the Buyer’s breach of these terms and conditions, and shall obtain the requisite insurance cover against this indemnity.

17. Notices

17.1 Notices to us shall be given by recorded delivery mail, to our address at 
In2Corporate Ltd
Unit Q Lyons Industrial Estate
Atlantic Street
Altrincham
Manchester
WA14 5DH
United Kingdom 
and notice shall be given to you by email to the address provided on the Registration form. Email notices given by us shall be deemed effective on the day they are sent whether or not they are received. Notices by mail will be deemed accepted and delivered.

17.2 You agree that email correspondences between us shall be binding in relation to all notices which either of us needs to give the other. It is your sole responsibility to ensure that your emails are checked regularly and can be accessed by you at all times including during any period where you maybe travelling. You shall be solely responsible for notifying us in the event of any change in your email address and for obtaining back-up facilities in the event of any server failure or other malfunction.

18. Entire Agreement

This Agreement and the documents referred to in it represent the entire agreement between us in respect of the subject matter and may only be amended either by written agreement between us, signed on behalf of both parties (in respect of which agreement conducted by electronic mail shall constitute signature) or by In2Corporate Ltd issuing a general amendment shall be effective from the time of posting in the sale room or website and it is your obligation to keep yourself informed of amendments to the terms and conditions.

19. Resolution of Disputes and Applicable Law

If you are providing your own logistic arrangements any dispute must be filed immediately upon collection, if your shipping is being handled through In2Corporate Ltd tiontag.com you must advise our office within 24 hours following delivery of merchandise and a dispute form will be provided. We will investigate the matter and come to a resolution within 10 business days. All parties must abide by the dispute resolution provided by In2Corporate Ltd

In2Corporate Ltd offers an efficient dispute process, providing resolution for any dispute filed because of gross misrepresentation. As per our terms and conditions, buyers and sellers have agreed to use this dispute resolution process and should not use credit card charge backs as an alternative way to resolve a dispute. Any buyer who attempts to rescind a credit card transaction (i.e. charge backs) without our express written consent will be IMMEDIATELY banned from In2Corporate Ltd

In2Corporate Ltd and the Buyer agree that the English Courts shall have exclusive jurisdiction in respect of any dispute arising between us, other than in respect of the enforcement of judgments, where their jurisdiction shall be non-exclusive. English law shall govern the contract between us.

20. Photography

All photographs uploaded on Bidspotter.co.uk are provided for illustrative purposes only. Variations in colour and tone may occur during printing, thus images of lots should not be depended upon as actual representations of colour or condition.

21. COLLECTION, HANDLING AND CONDITION OF LOTS

21.1 Unless specified otherwise in the Special Conditions:

21.2 Buyers will be responsible for collection and removal of Lots purchased by them and must provide their own labour and equipment to effect such removal. Removal of inventory is at the Buyer’s expense and risk;

21.3 No inventory or part thereof can be removed until payment is made in full for it, together with payment of all other amounts due

21.4 No inventory shall be cleared without our authority, and no inventory shall be cleared unless In2Corporate Ltd or our employees or agents are present; and

21.5 Removal of inventory shall take place only upon the scheduled set date and times stated in each listing.

21.6 In2Corporate Ltd may at our discretion require the payment of a deposit prior to and/or during the removal of any inventory, which will be refunded on such removal being completed to our satisfaction. If the Buyer refuses to deposit such monies, In2Corporate Ltd or the premise owner may refuse the Buyer access to the relevant premises for the purposes of removing the inventory and/or to rescind the Sale without penalty.

21.7 All equipment used for lifting and transporting heavy items which have been purchased, including but not limited to fork lift trucks and other lifting devices, shall be fit for their purpose and for safe operation and covered by appropriate insurance and registration documents. This documentation may be required by ourselves or the premise owner for inspection and In2Corporate Ltd may refuse permission for the Buyer to use any such devices which we consider not to comply with the foregoing requirements.

21.8 The Buyer hereby indemnifies In2Corporate Ltd and the premise owner against and will make good any injury or damage to persons or property caused by it when handling inventory, and shall insure against this obligation and indemnity.

21.9 The Buyer shall have no right to anything not described on Bidspotter.co.uk website or in the relevant inventory list.

21.10 In exceptional circumstances we may agree to deliver inventory to the Buyer or store Lots bought by the Buyer in which case the following conditions shall apply, unless we agree otherwise in writing:

21.11 delivery of the Lots shall take place at our place of business;

21.12 the inventory shall be at Buyer’s risk from the time the Sale ends;

24.13 You shall take delivery of the inventory within 2 days of In2Corporate Ltd giving notice that the inventory is ready for delivery;

24.14 Any dates specified by Us for delivery of the inventory to the buyer is intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time;

24.15 Subject to the other provisions of these conditions In2Corporate Ltd or the Premise owner shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the inventory (even if caused by our negligence), nor shall any delay entitle the Buyer to terminate or rescind the Contract unless such delay exceeds 180 days;

24.16 In2Corporate Ltd may store the inventory until delivery, and the Buyer shall be liable for all related costs and expenses (including, without limitation, storage and insurance); and

24.17 The Buyer shall provide at the delivery point and at its expense adequate and appropriate equipment and manual labour for taking delivery of the inventory.

24.18 Appropriate protective clothing, such as hard hats and safety shoes, must be worn during any removal or transportation activities involving inventory and due regard paid to relevant handling practices, laws regulations and codes of practice as well as any of the Seller’s or safety stipulations.

24.19 All electrical equipment and electrical supplies must be left in a safe condition during and after the removal of inventory and the use of explosives, flame cutting equipment or any other potentially hazardous or inflammatory process, shall not be permissible on the site without our express written consent.

24.20 It is expressly brought to your attention that, at the time of sale, any item of plant, machinery or equipment contained in the inventory may not necessarily comply with relevant Health and Safety or any other legislation governing the use of that plant, machinery or equipment, and no warranty is given that any inventory will so comply. From the conclusion of the relevant Contract it is the Buyer’s responsibility to ensure that such inventory will be safe and that their use does not contravene any legislation.

24.21 Certain items included in the inventory could contain blue and white asbestos, dangerous chemicals, or other substances which if not handled correctly during their removal from the site could result in a breach of Health and Safety legislation or other relevant legislation. It is the Buyers responsibility to comply with this legislation from conclusion of the relevant Contract.

24.22 Neither In2Corporate Ltd nor the Seller represents that any Lot sold which comprises furniture or furnishings subject to the Furniture and Furnishings (Fire & Safety) Regulations 1998, or similar legislation, are in a condition which makes them suitable for domestic use. Prior to supplying such inventory for domestic use the Buyer must therefore ensure that they comply with the requirements of such laws and regulations.

24.23 Buyers must ensure that any plant or motor vehicles forming part of the inventory comply with all relevant Laws and Regulations and have all necessary permits, certificates and authorisations before being used and In2Corporate Ltd warrant the accuracy of any recorded mileage on any motor vehicle forming part of the inventory.

24.24 The Buyer undertakes not to disclose or make available to any third party any unlicensed software loaded on any computer equipment forming part of inventory, or any part thereof. The Buyer further undertakes to erase any such unlicensed software at the earliest opportunity, and indemnifies In2Corporate Ltd from any liabilities arising out of the use of any unlicensed software loaded on any hard disc equipment forming part of inventory.

24.25 In2Corporate Ltd makes any warranty whatsoever in relation to computer hardware, software and/or equipment, all of which is bought at the Buyer’s own risk.

25. RISK AND TITLE

25.1 Title to the inventory shall only pass to the Buyer upon the latter of full payment for such inventory together with any other sums due from the Buyer to ourselves or the Seller, and removal of the inventory in accordance with these terms and conditions, and anyone purporting to sell inventory before having title to do so in accordance with these terms and conditions, will be deemed to hold and shall hold the sale proceeds on trust as agent for In2Corporate Ltd and the Seller.

25.2 The Inventory will be at the Buyer’s risk from the time the relevant Sale ends and the Buyers shall affect insurance for these risks at once. In no circumstances will In2Corporate Ltd be held responsible if any inventory or part thereof is stolen damaged or destroyed after the Sale ends.

25.3 The Seller shall only sell such title to the inventory as it may have.

25.4 Prior to clearance of any inventory In2Corporate Ltd may rescind the Contract for the sale of that inventory should any third party claim title to or possession of any part of the inventory.

25.5 If at any time In2Corporate Ltd or the Seller establish that each part of the inventory is subject to a charge, lien, retention of title claim or other encumbrance or that the Seller does not have an unencumbered title thereto then either In2Corporate Ltd or the Seller may give notice in writing that the inventory is to be excluded from the relevant Sale. In this case the Buyer shall be deemed to have waived and relinquished such title as it may have acquired to such inventory and this shall not be a ground for rescinding, avoiding or varying any or all of the provisions hereof or, for recovery of any or the entire purchase price paid by the Buyer.

25.6 If the title of the Seller to any inventory or part thereof which is transferred to the Buyer is called in to question by any third party, or if there is a dispute in relation to these Terms and Conditions, the Buyer will allow the Seller access to the inventory in question during normal business hours for the purpose of resolving such question.

25.7 If any inventories are excluded from these Terms and Conditions in accordance with Clause 9.5, the Buyer undertakes with In2Corporate Ltd and the Seller to:-

25.8 to deliver at its own expense the inventory on being requested to do so by In2Corporate Ltd or the Seller to such place as we shall require; or

25.9 to repay us or the Seller upon demand such amount as is agreed between the Seller and the owner of the relevant inventory or party having a claim thereto, as represents the sum recoverable from the Seller by reason of the Buyer’s failure to deliver the Lot in accordance with sub-clause 9.7.1.

26. EVENTS OUTSIDE OUR CONTROL

26.1 Neither In2Corporate Ltd nor the Seller will be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

26.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond reasonable control and includes in particular (without limitation) the following:

26.3 strikes, lock-outs or other industrial action;

26.4 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

26.5 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

26.6 impossibility of the use of public or private telecommunications networks including the internet and other computer networks; or

26.7 The acts, decrees, legislation, regulations or restrictions of any government.

26.8 Performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and In2Corporate Ltd and the Seller will have an extension of time for performance for the duration of that period. In2Corporate Ltd will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

27. WAIVER

27.1 If In2Corporate Ltd fail or the Seller fails at any time to insist upon strict performance of any of the Buyer obligations under the Contract or any of these terms and conditions, or if In2Corporate Ltd fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve the Buyer from compliance with such obligations.

27.2 A waiver by In2Corporate Ltd or the Seller of any default by You under these terms and conditions shall not constitute a waiver of any subsequent default.

27.3 No waiver by us or the Seller of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to the Buyer.

28. SEVERABILITY

If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

29. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

29.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

30. VALUE ADDED TAX 

30. Most lots in most auctions are subject to VAT however the individual lot descriptions will refer to the VAT rate that applies. Buyer’s Premium is always subject to VAT.

30. Should you intend exporting the goods and believe you may be eligible for the lot price to be zero-rated for VAT purposes, it is crucial that you 
• Understand VAT on the Buyer’s Premium can never be zero-rated
• Pay an amount equivalent to the VAT (to be held on your behalf) at the time you make payment for the goods, to be returned pending provision of suitable paperwork
• Inform us at the time of payment that you intend claiming back the VAT, in order that we know to hold same on your behalf
• Provide suitable documentation, including proof of export and your own limited company name, VAT number, etc. within a maximum of 12 weeks of the sale date.
• Please note that in accordance with HMRC’s rules on “indirect exports” which any goods purchased from IN2Corporate would be classified under in the instance of export, we cannot zero-rate or refund VAT for UK based and/or registered purchasers. For the avoidance of doubt, if your registration address is within the UK, we cannot refund or zero-rate the VAT under any circumstances.
• Acknowledge our £50 administrative fee for dealing with same.